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Windows XP USB Guide

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[3COM Home Connect Camera] [AMD 756] [BusLink] [Mustek] [Known Issues] [Service Pack 1]

[Installation] [SiS] [Slow Boot Up] [Stops Working] [VIA KT133] [USB 2.0] [Drivers]

 

Updates

 

Hot Fix for problems with SiS USB Host Controllers and Windows XP w/ Service Pack 2 has been fixed. 

A USB device that is connected to a USB 2.0 hub is not detected in Windows XP Service Pack 2, Windows Server 2003 Service Pack 1, or Windows Server 2003 x64 versions

More Information

 

USB Flash Drive Manager for Windows XP is Released

Microsoft USB Flash Driver Manager for Windows XP ONLY

 

Service Pack 2 for Windows XP is Available for Download

Microsoft USB Update for Windows XP SP1

This update addresses the "Availability of the Windows XP SP1 USB 1.1 and 2.0 Update" issue in Windows XP and is discussed in Knowledge Base Article (KB) Article 822603. Download now to install the Windows XP SP1 USB 1.1 and 2.0 update. After you install this item, you may have to restart your computer.

O2 Micro CardBus Controller Patch

USB PCMCIA Adapter causes crashes, hangs computer, won't boot and/or will not run at high speed.  For Laptops equipped with the O2 Micro Cardbus adapter ONLY.  Resolves Issues with O2Micro Cardbus Controllers found on many laptops including the Dell Inspiron Notebook 2650

More Information

Microsoft Hub Patch

A patch to resolve the following issue "USB Devices May Not Work After You Unplug a Downstream USB Hub from the Host Controller" is available from Microsoft.  01/23/2003

Download Patch

Service Pack 1

Microsoft has posted Windows XP Service Pack 1 at the Windows Update site.  Microsoft USB 2.0 drivers are included in this Service Pack.

The Internet Explorer update may cause a system crash if you are using USB networking devices.  Update all USB modem and USB internet device drivers before installing the Explorer Update. 

 

Upgrading to Windows XP

I recommend a clean install of all operating systems to a newly formatted hard drive.  Although, upgrading is possible in accordance with the following information, a clean install is always best.  Unplug ALL USB devices except for USB keyboard and/or mouse before installing or upgrading any operating system.

UPDATE THE BIOS 

Many existing systems require a BIOS update to properly run Windows XP  The Bios must be updated before Windows XP is installed. 

Install the OS

Upgrading to Windows XP should be done in accordance with the following Microsoft Knowledge Base criteria:

Please Note:  Unplug ALL USB devices except for USB keyboard and/or mouse before upgrading to Windows XP.  If your system has existing USB problems, simply upgrading to WinXP will NOT repair them.

 

Clean Install

A clean install of a new Windows operating is always the preferred method of upgrading.  To completely avoid some of the user reported USB problems associated with  updating Win9X systems to WinXP, I recommend a clean install. 

When clean installing or upgrading your operating system, always unplug all USB devices except for USB keyboard and/or mouse.  Follow the Clean Install Guide here to ease the pain of a clean installation and safely backup your valued personal data and settings.

Like all new operating systems Windows XP has it's own unique set of quirks and problems.  I have received quite a few USB / Windows XP problem reports.  As issues are resolved with this new Operating System, I will post solutions, tips, tricks, and information here.

 

USB 2.0

The final release version of the Microsoft USB 2.0 drivers are included in Windows XP Service Pack 1. 

The stand alone USB 2.0 drivers have been pulled from the Microsoft Windows Update Site and Corporate Download Site.

Complete USB 2.0 driver information is posted on the USB 2.0 page.

 

BusLink Drives

 

AMD 756 Based Motherboards

  • WinXP Professional does not recognize or properly enable USB on motherboards based on the AMD 756 Chipset.  Installation of the latest Bus Master Drivers from AMD have helped some users.  Unfortunately, most users needed to install a PCI/USB card as a work around.  

 

Mustek Scanners

Windows XP Support for Mustek Scanners

 

 

Installing Mustek Win2000 Drivers for WinXP

 

SiS USB Registry Patch (Windows XP)

This patch fixes the undetectable problem with SiS USB controller on Windows XP

  • SiS USB Registry Patch - Usbdetect.exe - 54KB - 12/17/2001

     

    Note

    After you apply the patch, you may need to refresh the USB driver stack

     

    • Remove all USB devices (except USB keyboard and/or mouse) from the Device Manager in the following order:

    • Devices

    • HID and/or Composite USB

    • USB Root Hub (s)

    • USB Host Controller (s)

    • Shutdown and reboot

 

3COM Home Connect Camera

  • Good News for owners of the popular 3COM Home Connect camera.  Vista Imaging drivers allow the camera to operate on systems running the Windows XP operating system.  Although, the drivers were not specifically developed or released for WinXP, testing here at USBMan and by the camera developer conclude that the drivers do work with WinXP.

    Note:  Errors have been reported when using these drivers with Windows XP Service Pack 1 installed.

 

VIA KT133 Web Cam Problem

  • Problem - Web Cam doesn't work or locks up on KT133 motherboards

  • Solution - Install a PCI/USB card.  Disable onboard USB function in the BIOS

  • Tip - Choose a card from the tested and approved page.  There is a thread on the VIA Arena Forum that makes interesting reading.  So far this is the only known fix.  VIA, brand new chipset, same old problem.

 

USB Device Stops Working or Won't Resume

  • WinXP by Default turns off USB Root Hubs to Conserve Power causing some devices not to resume correctly after Windows resumes from sleep, hibernation or computer inactivity

  • In the Device Manager > Universal Serial Bus Controllers > USB Root Hub > Power Management, Uncheck the box per the illustration below.  Uncheck all boxes on all root hubs.

Allow the computer to turn off this device to conserve power. 

 

Slow Boot Up

The more USB devices installed the slower the boot up.   Windows XP slow boot up issues have been experienced here in our lab and reported by our readers.  Although, all systems are susceptible, VIA based motherboards appear to be more vulnerable. 

Installing Windows XP to a drive that is formatted FAT 32 has proven to be the best way to reduce boot up time.

The following information from Microsoft describes issues and solutions for achieving fast system start up and a tool to trace your boot up process.

  • The design goals for Windows XP on a typical consumer PC are:
    • Boot to a useable state in a total of 30 seconds
    • Resume from Hibernate (S4) in a total of 20 seconds
    • Resume from Standby (S3) in a total of 5 seconds
  • Fast System Startup for PCs Running Windows XP
    Describes issues and solutions for achieving fast system start up on PC systems running Windows XP.
  • BootVis.exe Tool  Microsoft performance trace visualization tool for use with Windows XP systems.
    Note:  This version of BootVis.exe is compatible with the final release of Windows XP (build 2600) and resolves a compatibility issue when using third-party IDE drivers.

 

Microsoft Patches

 

 Known Issues - Microsoft Knowledge Base and Other

General Troubleshooting Issues

Hanging Crashing 

 Keyboard 

Not Recognizing 

Preview 

 Error Message 

Camera 

 Mouse 

 Scanning 

Can Not Disable

Modem 

Sound

 Drives

Printers

Cradle

 

Drivers & Compatibility Information

Windows XP has an extensive built-in driver base.  Unfortunately, not all devices are supported.  Although, some Windows 2000 drivers may function, Windows XP specific drivers are usually required for devices that require proprietary drivers.  The links below connect to the Windows XP driver or driver information page of the company listed.

 

Jeff Roberts

USBMan

11/27/2006

 

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